Shipping/Returns
SHIPPING, DELIVERY, ORDER PICKUP AND VERIFICATION OF GOODS RECEIVED
No refund on shipping charges will be allowed on any job once it has shipped. Within the US, orders ship via USPS or UPS, or FedEx. Our responsibility is limited to preparing your order and delivering it to UPS, USPS, or FedEx for delivery.
Once your payment is received, your order will ship out from our studio within 3 - 7 business days. Custom orders may take longer depending on item purchased.
Once a package is shipped, B’s Creations is not responsible and will not be liable for late or damaged packages during the shipping process. Please keep in mind that shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is picked up by UPS, USPS, or FedEx. Turn around times may vary depending on time of year and during peak holiday season. Arrival dates are only estimates because they can be subject to unforeseen delays in transit
B’s Creations is not responsible for any delays in shipping and will not upgrade the shipping method to accommodate a missed estimated ship date. Customers may feel free to upgrade the shipping method before we ship at their own expense. If a package is not delivered due to an error made by the customer in submitting the proper shipping address, B’s Creations will reship the package with corrected address and charge an additional non-refundable shipping/handling fee for the shipment.
You'll receive an email with tracking information as soon as your order ships.
Customers will be given an opportunity to verify receipt of all items and required to sign a document stating they have received all garments or choose not to count/review contents, thereby waiving their right to make claims for missing or damaged items. If orders are shipped, customers must report any issues within 3 business days of receipt. B’s Creations will not honor any claims after garments/items have begun to be distributed. Customers are responsible for counting and verifying items before they are distributed.
If your order includes an item on preorder, your full order will be held until the preordered item is ready to ship. We are happy to split orders upon request.
** We are not responsible for any carrier delays. **